Effective Date: March 15, 2025
1. What We Collect
We only gather info that helps us run the site and improve your gaming:
- Account info: Username, email, password, profile settings.
- Gameplay data: Games you play, achievements, playtime, purchase history.
- Tech details: Your device type, IP address, browser, and site usage stats.
- Messages & posts: Support chats, forum entries, and comments.
Note: We never ask for sensitive data like your ID number or bank details beyond payment processing.
2. How We Use It
Your info powers our services and makes your experience better:
- Run and improve the site.
- Process purchases and manage your account.
- Send you important updates and announcements.
- Provide help and solve issues quickly.
- Suggest games and content you’ll love.
- Keep the platform secure and prevent fraud.
- Study site use to make things smoother.
3. Who We Share With
We only share your data when it’s necessary:
- Our partners: Payment processors, hosting, and service providers.
- Legal reasons: If required by law or to protect our users.
- Business transfers: If we merge or sell assets, with safeguards in place.
- Your OK: We’ll ask you first for any other sharing.
We never sell your personal data.
4. How We Keep It Safe
We use strong measures to protect your information:
- Encryption when data moves between your device and us.
- Regular security checks and updates.
- Trusted payment gateways for transactions.
- Limited staff access based on need.
- Backups and recovery plans in case of emergencies.
5. Your Rights
You’re in control of your data. You can:
- See it: Ask for a copy of your personal data.
- Fix it: Correct anything that’s wrong.
- Delete it: Request we erase your data (with some exceptions).
- Move it: Get your data in a usable format.
- Stop marketing: Unsubscribe from promos and newsletters.
- Limit use: Tell us to only use your data in certain ways.
6. Cookies & Tracking
We use cookies to make the site work and learn how you use it:
- Essential: Needed for core features (login, cart).
- Performance: Anonymous data to help us improve.
- Preferences: Remember your language and display settings.
- Marketing: Show you relevant ads and measure campaigns.
You can change cookie settings in your browser or our cookie center.
7. How Long We Keep It
We only keep your data as long as needed:
- Account info: Until you delete your account or are inactive for a long time.
- Purchases: 7 years for legal and tax reasons.
- Support chats: 3 years to improve our service.
- Analytics: Aggregated and stored long-term without personal IDs.
8. Kids’ Privacy
Our site is not for children under 13. We don’t knowingly collect their data.
- If we find under-13 data, we delete it right away.
- Parents can ask to view or remove any child’s data.
9. Global Data Transfers
We’re global, so your data may move across borders. We protect it with legal agreements and approved safeguards.
10. Policy Updates
We may tweak this policy. When we do:
- We’ll update the “Effective Date” above.
- We’ll notify you if big changes happen.
- Using our site after changes means you accept them.